Product Warranty
Standard Warranty
All instruments sold by SinoDevices are covered by the manufacturer's standard warranty. Warranty terms vary by product and manufacturer.
Konica Minolta Instruments
Konica Minolta instruments typically come with a one (1) year limited warranty covering defects in materials and workmanship under normal use. This warranty does not cover:
- Damage caused by misuse, accident, or unauthorized modification
- Normal wear and tear
- Consumable items (batteries, calibration plates with physical damage)
- Damage during transportation (covered by shipping insurance)
Sun Scientific Instruments
Sun Scientific instruments are covered by the manufacturer's warranty as specified in the product documentation. Contact us for specific warranty terms.
Warranty Service
To request warranty service, please contact us with your instrument serial number, purchase date, and a description of the issue. Our technical team will guide you through the warranty process.
Extended Warranty
Extended warranty options are available for select products. Please contact our sales team for more information.